Data Protection

Jbaji Privacy Policy – Your Information, Our Responsibility

This page contains full details on how the jbaji platform collects, uses, and protects your personal information. We are always committed to protecting the privacy of users in Bangladesh.

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What Information We Collect

Personal Identity Information

When you register at jbaji, we collect your name, date of birth, email address, and mobile number. This information is used to create your account and verify your identity. A copy of your national ID card or passport may also be requested for identity verification. We only collect information that is necessary for the safe operation of the platform. Collecting unnecessary or excessive information is against our policy.

Financial & Transaction Information

Mobile banking account numbers and transaction details are stored during deposits and withdrawals. This information is used solely for payment processing and fraud prevention. We never store your full bank account or card number. Transaction data is kept securely on encrypted servers. A record of every financial transaction is retained in a secure audit trail.

Usage Information & Cookies

We collect browsing data, device type, IP address, and session information to understand how you use our platform. This data helps us improve service quality and make the user experience smoother. Our website uses cookies — you can manage cookies from your browser settings if you wish. However, disabling certain cookies may limit some features of the platform. We keep third-party analytics to a minimum and do not sell your personal data to advertisers.

How Your Information Is Used

Service Operation & Improvement

Collected information is primarily used for account management, transaction verification, and providing customer support. It also helps us monitor service quality and resolve technical issues quickly. Usage data is analyzed to develop new features tailored to the needs of users in Bangladesh. We do not share your information with any unrelated third parties. Any data sharing is strictly limited to legal obligations or security requirements.

Contact & Promotional Information

If you give your consent, we may contact you about new offers, promotions, and platform updates. You can opt out of these communications at any time. Only the email address or phone number you provided will be used to send marketing messages. We do not send unsolicited or spam messages. Your communication preferences can be changed at any time from your account settings.

Your Rights & Data Protection

User Controls & Rights

Every jbaji user has the right to view, correct, and delete their own information. When an account is closed, all personal data will be deleted except where retention is required by law. You can contact our support team at any time to make a request regarding your information. Requests to correct or delete information are generally processed within 30 business days. Your privacy is not just a policy to us — it is our core commitment.

Security Measures

We use SSL encryption and advanced security technology to keep your information safe. Server access is restricted and only authorized personnel can view data. Security measures are regularly reviewed and updated. In the event of a security incident, affected users will be notified as quickly as possible. Our data protection practices are built to follow international standards.

FAQ

Answers to frequently asked questions about the privacy policy.

No, jbaji never sells your personal information to third parties. We only share limited data with trusted partners for essential purposes such as payment processing, and they are bound by strict confidentiality agreements. Your information is never used for advertising or marketing purposes. No data is shared with any government agency except under legal obligation or court order. Protecting your privacy is our top priority.

Your information is stored while your account is active and used to provide our services. After your account is closed, certain transaction records may be retained for a limited period as required by law. All other personal data is securely deleted. For any questions regarding data retention periods, please contact our support team. We do not hold onto any information beyond what is necessary.

Yes, you can request the deletion of your personal information at any time. To make this request, contact our customer support team and provide your account details. All data except that which must be retained for legal or regulatory reasons will be deleted within 30 business days. Once your data is deleted, your account will no longer be accessible. For more details, please see our FAQ Page View.

Yes, jbaji reserves the right to update this privacy policy when necessary. Registered users will be notified in advance of any significant changes via email or in-app notification. The date of any changes will always be noted at the top of this page. Continued use of the platform after changes have been made will be considered acceptance of the updated policy. If you have any questions about any aspect of the policy, don't hesitate to contact us.

Secure Platform

Your data is secure — get started with peace of mind

Jbaji is a safe and transparent entertainment platform for players in Bangladesh. We are always committed to protecting your privacy. Open an account today and enjoy a secure environment.